M&S restores key service after £300m cyber blow

The breach is expected to cost the company £300 million in lost profit, with rivals like Next and Sainsbury’s gaining market share.
Photo by Zamrznutitonovi | Element

British retailer Marks & Spencer (M&S) announced that it fully restored the click and collect service for clothing, homeware, and beauty products, 15 weeks after a ransomware attack forced the suspension of key digital operations. The cyber incident first disclosed on April 22, 2025, it disrupted online sales, reduced in-store…

Subscribe to unlock this premium article. Go beyond the headlines with deeply researched, expertly verified journalism that helps you stay ready for what is next in tech.

Already have an account? Log in

Continue with a complete digital access

SUBSCRIBE NOW


Or explore our free updates delivered straight to your inbox
Join our Newsletter

Leave a Reply

Your email address will not be published.